Sunday, 3 June 2012

Operations management still growing

Gartner has produced figures showing that the Worldwide IT Operations Management (ITOM) software revenue increased by 8.7 percent last year and totalled $18.3 billion.

Why is this important? Let me suggest that we have been in or around recession since 2008, making most organizations try to cut their spending and try to save as much money as possible until the markets start moving again. Clearly, operations management is too important to be left – making it appear fairly central to the sucess (or perhaps survival) of many organizations.

Commenting on the figures, Laurie Wurster, Research Director with Gartner said: “The market showed growth for the second consecutive year, after a sharp decline in 2009, despite slow economic growth, tight IT budgets, and merger and acquisition activity. We saw consistent resilience in 2011, with the ITOM software market expanding both in terms of revenue and worldwide markets.”

So which software vendors are benefiting from this growth in the market? Well, it seems there are five that mananged 53.5 percent of the revenue between them. And yet again, in that number one spot is IBM. Second is CA Technologies, at least $1 billion behind the leader. Then comes BMC, Microsoft, and HP.

IBM was in pole position in the combined mainframe management segments, which accounted for 28 percent of its total ITOM software revenue of $3.3 billion.

CA Technologies was in second place for the third year running, with revenue growth ahead of the overall market.

BMC Software enjoyed 8.2 percent growth, with 31 percent of its growth coming from the mainframe. You may wonder whether that makes it a more tastey takeover target!

Microsoft saw impressive growth of 11.2 percent. Most of its sales are associated with its Windows product, of course.

It’ll be interesting to see where HP is next year. The company may be forced to take its eye off the ball as they go to court against Oracle. And then there’s the 25000 jobs that are being cut.

I think the important point to take away from this story is that organizations – whether they’re large mainframe-based sites or Windows sites – are looking to manage their operations in new and developing ways. This must be an indication of their desire to get the world economy moving again, and, more importantly for them, be well placed to take advantage when it is.

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