Two things you thought would never happen at IBM

I guess any two pundits sitting in a room together 10 years ago and talking about IBM’s future would have been more likely to predict Star Trek-like beaming technology and computers you could talk to than a mainframe that integrated Windows servers and woman landing the top job at IBM.

And here we are. It’s almost November 2011, and both are about to come to pass.

The zEnterprise 196 and the Business Class version, the zEnterprise 114, mainframes come with the zEnterprise BladeCenter Extension. Initially this supported AIX on Power blades and Linux on x86 blades. This fit nicely with IBM’s model of the universe because it owns AIX and Linux is, of course, open source – ie it doesn’t belong to anybody. The Unified Resource Manager (URM) controls the operating systems and hypervisors on the mainframe and the blades. But now – the previously unthinkable – IBM promises that it will have Windows running on its HX5 Xeon-based blade servers for the zBX chassis before the end of this year.

Microsoft Windows Server 2008 R2 Datacenter Edition will run on the PS701 blade servers in the zBX enclosures. The zBX extension can have 112 PS701 blades or 28 HX5 blades.

This is clearly important for those sites that use mainframes or are ready to upgrade to mainframes and still have a big Windows-using population. It’s interesting that so many people consider Windows to be the de facto computing platform. I recently had a conversation where Windows laptops were given the metaphor of rats or beetles – they just turn up everywhere – and Linux was given the metaphor of a stealth operating system or a hidden shadow – it was everywhere, but you didn’t see it. Why stealth, well because Linux turns up behind the scenes on routers, on TiVO boxes, on supercomputers, as the precursor to Android on smartphones, making movies at Pixar and Dreamworks, in the military, governments, everywhere!

After Windows on IBM hardware, the next thing we hear is that Virginia M Rometty, a senior vice president at IBM, is going to be the company’s next CEO – starting in January. “Ginni”, aged 54 (as all the releases inform us), succeeds Samuel J Palmisano, who is 60, and will remain as chairman.

Ms Rometty graduated from Northwestern University with a degree in computer science, joined IBM in 1981 as a systems engineer. She moved through different management jobs, working with clients in a variety of industries. Her big coup was in 2002, when she played a major part in the  purchase of the very big consulting firm, PricewaterhouseCoopers Consulting. PwC staff were used to working in a different way from IBM’s and managing that culture shift was down to Ms Rometty.

In 2009, Ginni became senior vice president and group executive for sales, marketing, and strategy.

You’ll recall that Sam Palmisano took over in 2003 from Louis V Gerstner Jr, who’d joined IBM from RJR Nabisco in 1993 and helped turn round an ailing IBM. The previous incumbent had been the lacklustre John Akers.

I suppose with Siri on iPhones and the much less serious about itself Iris on Android, we’ve moved some way towards being able to talk to a computer – even if it is a smartphone. Still no sign of Scotty being beamed up, though!

Guide Share Europe annual conference

The Guide Share Europe (GSE) UK Annual Conference is taking place on 1-2 November at Whittlebury Hall, Whittlebury, Near Towcester, Northamptonshire NN12 8QH, UK.

Sponsors this year include IBM, Computacentre, EMC, Attachmate, Suse, CA, Novell, Compuware, Intellimagic, RSM Partners, Velocity Software, and Zephyr. And there will be 30 vendors in the associated exhibition.

There’s the usual amazing range of streams – and, to be honest, there are a number of occasions when I would like to be in two or more places at once over the two days. The streams are: CICS, IMS, DB2, Enterprise Security, Large Systems Working Group, Network Management Working Group, Software Asset Management, Tivoli User Group TWS, Tivoli User Group Automation, MQ, New Technologies, zLinux, and the single-session Training & Certification.

That means that at this year’s conference there will be 126 hours of education covering most aspects of mainframe technology. This is slightly less than last year because two of the Tivoli streams that were included last years have been dropped because they were so poorly attended. This year, there will be 12 streams of ten sessions over the two days, plus five keynotes and that one training & certification WG meeting. In all, there are going to be 85 speakers delivering this training.

There is still time to register, and the organisers are expecting the daily total of delegates to exceed 300 – as it did last year. 

There are also 16 students attending this year, who are taking the mainframe course at UK universities. The majority of students are from the University of Western Scotland (UWS), but there will also be some from Liverpool John Moores University and possibly some more from other UK universities. The organisers have prepared a series of 101 sessions on mainframe architecture and infrastructure that will give these students as well as trainees and those unfamiliar with parts of the infrastructure a basic understanding of the mainframe and how it works.

Many GSE member companies are taking advantage of the five free places they get to send their staff to the conference. This would cost non-members £1000 in early-bird prices, and more than compensates member companies for the recent rise in the GSE membership fee to EUR 840.

You can find out more details about the conference at www.gse.org.uk/tyc/invite.html.

If you’re still debating whether to go, let me recommend it to you. The quality of presentations is always excellent. And the networking opportunities are brilliant. If you are going, I look forward to seeing you there.

The Arcati Mainframe Yearbook 2012

The Arcati Mainframe Yearbook has been the de facto reference work for IT professionals working with z/OS (and its forerunner) systems since 2005. It includes an annual user survey, an up-to-date directory of vendors and consultants, a media guide, a strategy section with papers on mainframe trends and directions, a glossary of terminology, and a technical specification section. Each year, the Yearbook is downloaded by around 15,000 mainframe professionals. The current issue is still available at www.arcati.com/newyearbook11.

Very shortly, many of you will receive an e-mail informing you that Mark Lillycrop and I have started work on the 2012 edition of the Arcati Mainframe Yearbook. If you don’t get an e-mail from me about it, then e-mail trevor@itech-ed.com and I will add you to our mailing list.

As usual, we’re hoping that mainframe professionals will be willing to complete the annual user survey, which will shortly be up and running at www.arcati.com/usersurvey12. The more users who fill it in, the more accurate and therefore useful the survey report will be. All respondents before Friday 2 December will receive a free PDF copy of the survey results on publication. The identity and company information of all respondents is treated in confidence and will never be divulged to third parties. Any comments made by respondents will be anonymized also before publication. If you go to user group meetings, or just hang out with mainframers from other sites, please pass on the word about this survey. We’re hoping that this year’s user survey will be the most comprehensive survey ever. Current estimates suggest that there are somewhere between 6,000 and 8,000 companies using mainframes spread over 10,000 sites worldwide.

Anyone reading this who works for a vendor, consultant, or service provider, can ensure their company gets a free entry in the vendor directory section by completing the form at www.arcati.com/vendorentry. This form can also be used to amend last year’s entry.

As in previous years, there is the opportunity for organizations to sponsor the Yearbook or take out a half page advertisement. Half-page adverts (5.5in x 8in max landscape) cost $700 (UK£420). Sponsors get a full-page advert (11in x 8in) in the Yearbook; inclusion of a corporate paper in the Mainframe Strategy section of the Yearbook; a logo/link on the Yearbook download page on the Arcati Web site; and a brief text ad in the Yearbook publicity e-mails sent to users. Price $2100 (UK£1200).

To put that cost into perspective, for every dollar you spend on an advert you reach around 22 mainframe professionals.

The Arcati Mainframe Yearbook 2012 will be freely available for download early in January next year.

World’s smallest mainframe!

Mainframes are so amazingly powerful and versatile, wouldn’t you like to have one in your pocket? Maybe that’s not possible (yet), but there have been many attempts over the years to shrink down the mainframe to a more manageable size.

I’m not talking about some sci fi shrink ray wielded by some fearsome purple-coloured alien, I’m talking about the use of emulation software to make one lot of hardware successfully interpret instructions designed to be used on completely different hardware – and vice versa. The mainframe programs think they are running on a mainframe and continue quite happily – totally unaware of the work being performed by the emulation software.

Fundamental Software Inc (FSI) gave us FLEX-ES, which ran on Intel chips and allowed developers to test their mainframe applications on their PCs. The PC itself ran Linux and FLEX ran under that – emulating a range of mainframe hardware devices including terminals and tape drives. Fundamental also sold hardware allowing real mainframe peripherals to connect to PCs.

In 2000 a company called T3 launched the tServer based on FLEX-ES.

UMX Technologies also offered Intel server emulation – using UMX’s Virtual Mainframe software. The company offered Windows compatibility as well.

Then there was Hercules, an Open Source software implementation of  mainframe architectures. Hercules runs under Linux, Windows, Solaris, FreeBSD, and Mac OSX. Hercules was created by Roger Bowler and was maintained by Jay Maynard. Jan Jaeger designed and implemented many of the advanced features of Hercules, including dynamic reconfiguration, integrated console, interpretive execution and z/Architecture support – according to their Web site. IBM stopped licencing its operating systems for Hercules systems, so users were left with running older public domain versions of IBM operating systems or illegally running newer versions.

Platform Solutions Inc (PSI) developed Open Mainframe servers, Open Systems servers, and NEC D-Series storage arrays. The company’s System64 product line consolidated z/OS, Windows, and Linux operating systems in one secure operating environment based on Intel Itanium 2 processor technology. At the time, Platform Solutions had a strategic partnership with T3 Technologies. In 2008, IBM took them over.

Sim390 was an application that ran under Windows and emulated a subset of the ESA/390 mainframe architecture. The emulator supported most TCP/IP operations (via socket calls using an emulated IUCV interface), and contained a Telnet 3270 (tn3270) server for remote log-in (with IP address filtering), as well as local 3270 sessions. It was possible to run it on a very small machine, such as a Pentium 75MHz with 16MB memory. So says the Sim 390 Mainframe Emulator home page.

But now you don’t need to worry about litigation, old Web sites (and older emulators), or potentially dodgy bits of software. You can have the IBM System z Personal Development Tool (zPDT), which enables a virtual System z architecture environment on x86 and x86-compatible platforms.

The IBM zPDT consists of software that is authenticated and enabled by a USB hardware key, loaded on to the Intel and Intel-compatible platform, running Linux. The zPDT comes with one, two, or three virtual engines, which can be defined as System z general-purpose processors, System z Integrated Information Processors (zIIPs), System z Application Assist Processors (zAAPs), System z Integrated Facility for Linux (IFL), and Integrated Coupling Facility (ICF).

As well as the current IBM operating systems and software, it also supports a variety of real and emulated hardware devices such as disks, tapes, printers, card readers,etc. System z customers, service providers, business partners, and ISVs can get the simpler version as part of the Rational Developer for System z Unit Test (RDz-UT) offer.

So now you can get your hands on a very small mainframe.

Lumbering sluggers come out ducking and weaving

OK – that’s as far as I intend to go with sport metaphors. I’m talking about IBM and Oracle and where their long-term war is taking them next.

You’ll remember that Oracle bought Sun Microsystems early last year for $7.4 billion. Since then, IBM has been hoovering up customers. In August, market researchers IDC were saying that IBM had grown its Unix revenues by 15 percent in the second quarter and its market share by 6 percent. Adding that Oracle had lost share.

IBM claims that in the second quarter, its Power Systems unit acquired 334 customers from competitors, with 210 of those coming from Oracle. And, just to show that they are on a war footing and it’s not just friendly rivalry, IBM says that its formal migration program, which entices customers to move to IBM systems, has gained 7,210 server and storage customers from rivals since its inception in 2006.

There is a third player on the pitch – HP – which has been experiencing pretty dire times itself recently. IBM’s saying it’s acquired 110 users from HP. HP recently announced that Meg Whitman, the former CEO at eBay, will take over from Leo Apotheker, who’s only been there a year. Why dump Apothekar? No other reason than the company losing half it’s market value in the time Apothekar has been in charge!

There were even rumours (and, who knows, it might still happen) that Oracle would scoop up HP and add it to its own portfolio. Others suggest that the problems Oracle experienced with Sun’s SPARC hardware business may convince it to keep away from HP’s Itanium. Perhaps IBM might buy HP? That last sentence should come enclosed in tags!

But after a longish period of haemorrhaging its Sun SPARC users and having to put up with IBM’s suitably smug grins, Oracle has now announced its high-end SuperCluster system powered by its new T4 SPARC chip. With an estimated 50,000 SPARC customers, it’s a business well-worth hanging on to.

The SuperCluster T4-4 is a general-purpose system offering a claimed 33 percent more price/performance than IBM’s largest Power servers and (again claimed) more than 50 percent more price/performance than an Itanium-based Integrity server from HP.

The SuperCluster is powered by Oracle’s eight-core T4 chip, which Oracle claims offers five times the performance of the current 16-core T3. The SuperCluster also includes the capabilities of Oracle’s existing Exadata database system and Exalogic cloud-in-a-box offering, both of which are powered by x86 chips from Intel.

The SuperCluster runs the current Solaris 10 operating system or the new Solaris 11, and will run any applications that its SPARC customers might run.

We can only wait and see what IBM will produce when it comes out of its corner. It certainly knows that the fight is back on.

Web 3.0 and Facebook

Keen as I am on selling my company’s services to help other organizations make the best use of social media, I never thought that I would be focusing a blog on our old friend Facebook. And yet, this week’s announcements at the F8 developer conference seem to have taken Facebook out of the ‘me-too’ duel with Google plus and Twitter and, in a quantum leap, put it way ahead of the game. Bringing Tim Berners-Lee’s vision of a Semantic Web closer.

Facebook recently allowed us to separate our real friend from our ‘Facebook friends’ in a similar way to Google plus’s circles. Then they gave us the ‘Subscribe’ button, allowing us to filter what we read. We can subscribe to ‘all’ updates, ‘most’ updates, or ‘only important’ updates rather than get news of all the goings on of our friends. But then – like Twitter – you can subscribe to people you don’t even know, following their statuses and profile updates. Interesting, but, in many ways, underwhelming. Then they announced Timeline, which is a replacement for the current profile page. And then the big one – Open Graph.

Open Graph (a new class of app) will apparently enable Facebook users to share experiences in realtime. Users will be able to instantly share activities with their friends without being required to grant apps permission each time. The more business-oriented amongst you will realize that Facebook users will be sharing more data with friends, so with Graph Targeting the marketing people will be able to deliver specific marketing messages to the ideal target market.

But, apart from Mark Zuckerberg getting even more shedloads of money, this announcement moves us a step closer to the Semantic Web – or Web 3.0 as it’s sometimes called. Way back in 1999 Tim Berners-Lee said: “I have a dream for the Web [in which computers] become capable of analysing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy ,and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.”

The Semantic Web will, in many ways be computer driven rather than human driven, and will integrate information from many different sources. This is dependant on meta data being avilable – and in many ways, this is what will happen with Facebook’s new approach.

We can turn our Web pages into graph objects using the Open Graph protocol tags and the familiar Facebook Like button on those Web pages. The tags look like:



In addition to the Open Graph protocol’s four required properties:

• og:title –t he title of the object as it should appear within the graph, eg a film title.
• og:type – the type of your object, eg "movie".
• og:image – an image URL, which should represent the object within the graph.
• og:url – the canonical URL of tha object that will be used as its permanent ID in the graph, eg http://www.itech-ed.com/blog000.htm.

Facebook has added:
 

• fb:app_id – a Facebook Platform application ID that administers this page.

And recommends using: 

• og:site_name – a human-readable name for your site.
• og:description – a one to two sentence description of your page.

When a user ‘likes’ a Web page using a Like button, a News Feed story is published to Facebook.

Wikipedia suggests that: “There are some who claim that Web 3.0 will be more application-based and centre its efforts towards more graphically-capable environments .” This is what Facebook’s Open Graph appears to be.

It also seems that some companies, such as those providing music streaming services, video streaming services, and newspapers will be able to customize the ‘Like’ button to say ‘listen’, ‘watch’, or ‘read’, as appropriate. Then, once someone has shared the content using these new buttons, other Facebook users will be able to access the content within Facebook provided the content supplier has created a compatible Facebook app.

Mainframers probably already know that IMS has a page at www.facebook.com/IMSFans, and CICS has a page at www.facebook.com/pages/CICS/133227520048745. You might not know that the Virtual IMS user group has a page at www.facebook.com/pages/Virtual-IMS-user-group/282385116069, and the Virtual CICS user group has a page at www.facebook.com/pages/Virtual-CICS-user-group/163022600420053.

Interesting times for Facebook and definitely putting some distance between it and its nearest rivals – for a while.

Mainframe maintenance – a new paradigm with new challenges

For many organizations, we’re beginning to see a new model of how IT customer support can be organized – and the model is coming from management who are completely platform-agnostic. To them, IT is IT – it doesn’t matter whether something runs on a mainframe or a distributed platform. And this new way of working brings with it new challenges.

This whole change in staff structure is also being encouraged by the advent of the zEnterprise hybrid machines with their zBX blades running everything from AIX to, potentially, Windows. A consequence is that a mainframe specialist could be dealing with a Linux error message, or a Windows SharePoint guru might be trying to understand what’s going on inside CICS. What can you do to help them?

Or let’s suppose in a more traditional mainframe environment, for whatever reason, you lost some of your top technical people. Perhaps they got jobs elsewhere or perhaps they retired early, but suddenly you find yourself with a huge knowledge gap. Maybe you can transfer someone across from the distributed team. Or maybe you can recruit one of the new generation of youngsters who are learning the benefits of mainframe computing. But whatever you do, there will be a fairly long period of time during which anything out of the ordinary occurring is going to leave everyone scratching their heads and searching Google – whereas, previously, your in-house expert knew exactly what to do. So, in this situation, what are you going to do?

Let’s not worry too much at this stage about Service Level Agreements (SLAs) and performance targets. Let’s simply focus on the problem. How can any organization, irrespective of how its IT team is constructed, ensure that appropriate expertise is available at all times to whichever staff members are available?

Obviously you can have the manuals, and some could be on the IBM mainframe portal, but that doesn’t give you speedy access to the necessary information. A Google search will reveal hundredsof pages of results, but it takes a degree of expertise to sift through those and find the correct one quickly. And someone without any expertise could spend a very long time reading solutions to completely different problems before ever finding the right one. Not a satisfactory way to provide IT services to customers – whether internal or external to the organization.

So what would be a good solution? How can these issues of staff working outside their comfort zone be dealt with in a way that is good for the business? And what kind of a solution will still be able to ensure those business-critical mainframes are being supported in a year’s time, in five year’s, or even further into the future?

This is where a new breed of solutions that can address this coming challenge are positioning themselves. One of these, Softlib with its iSolve product (www.softlibsw.com/mvs.aspx), allows an organization to combine all its IT-related information into a single virtual library. That means users – your harassed staff – have to search in only one place, not as previously in many places, to find a solution to any problem. And once you have a single location for information available, you can allow product champions and other IT-literate staff access to it – which should result in more empowered and satisfied users and fewer calls to the Help Desk.

It makes sense to organize the information in this single virtual library using themes, so CICS information might be one theme, IMS another, Linux a third, etc. The information in the library starts from IBM and third-party software vendors’ manuals, and can be supplemented with information from newsgroups and other online resources. Plus, you can add your own technical expertise.

Access to the information can be from a Web browser or a terminal server. It can be hosted locally, or as a cloud-based resource. The advantage of the cloud route is that the information is looked after by Softlib and they already have access to a huge number of the resources you’ll need. So you can start using the facility almost immediately. Plus the online documentation is automatically updated when new information becomes available. Other benefits include knowledge usage analytics that can help address missing or outdated knowledge, and seamless integration with CRM, bug-tracking, Service Desk, content-management applications, etc.

All in all, Softlib’s iSolve product has a lot to offer most mainframe sites, and certainly provides an answer to the question of what to do if you restructure your IT customer support and need to extend the working expertise of your staff onto other platforms such as AIX and Windows. It also offers a solution to the problem of losing key mainframe experts in a mainframe-only environment.